- 100% percent back minus shipping cost to be returned within 30 days of delivery of your item (does not apply to parts).
- No returns will be allowed on coffee bean purchases.
- 20% restocking fee on parts.
- Espresso machines will only be accepted if they have not been used and must be returned with all parts and documents.
- Espresso machine parts which are electronic may not be returned.
- For orders that have not been shipped yet, a refund will be issued within 48 hrs. Normally the refund is immediate.
- For returns. Once your order has been received at the warehouse, the process we take 24 hrs to be refunded.